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Draft for review. Highlighted details still need to be filled in, and these pages should be checked by a lawyer before launch.

Shipping.

Last updated [Month day, 2026]

We ship anywhere in Canada. Shipping costs and any taxes are shown at checkout before you pay.

Where we ship

We ship to addresses in every province and territory. We don’t ship outside Canada yet, so checkout only accepts Canadian addresses.

Cost

Standard shipping is a flat rate, shown at checkout. Shipping is taxed at the same rate as your order, as Canadian tax rules require.

How long it takes

  • In-stock items: ships in 3-5 business days.
  • Delivery: usually [2 to 7 business days] after shipping, depending on where you are. Remote and northern addresses can take longer.
  • Carriers: [Canada Post and Purolator].

Delivery times are estimates from the carrier, not guarantees.

Tracking

When your order ships, we email you the tracking details.

Ground-only and oversize items

Lithium batteries, marine flares and some chemicals are regulated dangerous goods and can only travel by ground. Orders that include them can take longer, especially to remote areas, and a few remote addresses can’t receive them at all. If that applies to your address, we’ll contact you before shipping.

Large items such as anchors, covers and trolling motors may ship separately from the rest of your order.

Check your address

Make sure your shipping address is complete. If a parcel comes back because of an incorrect address, we’ll contact you, and reshipping may cost extra.

Lost or damaged parcels

If your tracking shows no movement for several days, or the parcel arrives damaged, email [support@boatbetter.co] with your order number. Keep the packaging of damaged parcels until we’ve sorted it out with the carrier.