Returns and refunds.

• Start a return within [30] days of delivery.
• The product must be unused, uninstalled and in its original packaging with all parts and manuals.
• You pay for return shipping, and the original shipping charge isn’t refunded.
• A [15%] restocking fee may apply to opened items.

• Electrical and electronic parts that have been installed or wired.
• Opened chemicals, cleaners, sealants and lubricants.
• Lithium batteries and marine flares, once delivered, because of transport rules.
• Inflatable life jackets that have been armed or inflated.

This doesn’t apply to items that arrive damaged or defective. Those are covered below.

Email us within [7] days of delivery with your order number and a photo of the problem. We’ll send a replacement or a full refund, including shipping, and we’ll arrange and pay for the return. If a product fails later, it’s covered by the manufacturer’s warranty and we’ll help with the claim.

• Email [support@boatbetter.co] with your order number and the item you’re returning.
• We’ll reply with a return authorization and the address to send it to. Returns sent without one may be refused.
• Pack it securely. We recommend a tracked shipping service, because we can’t refund items lost on the way back to us.

Once the return arrives and we’ve checked it, we refund your original payment method. It can take [5 to 10 business days] to show on your statement. Taxes are refunded with the item.

If your order hasn’t shipped yet, email us and we’ll cancel it for a full refund.